How To Cancel a Text (Individual)

Inside of REI BlackBook you have the ability to cancel a text message or text blast prior to it being sent out.  You even have the option to choose which individual texts inside of a Text Blast / Broadcast that you would like to cancel without having to cancel the entire blast.

This article will walk you through the steps to Cancel an Individual(s) Text.  If you would like to cancel an entire Text Blast check out this article How to Cancel a Text Blast.

 

HOW TO CANCEL A TEXT BLAST

Step 1:  Click on the Marketing Tab from the Main Menu & select Profit Dial Outbox from the drop down

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Step 2:  Click on Text Blasts from Outbox section of the navigation bar

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Step 3:  Click on the Scheduled Tab

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Step 4:  Click on the Details button

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Step 5:  Select the Contacts you wish to Cancel

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Step 6:  Click on the Actions button and select Cancel Texts from the drop down

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Step 7:  Confirm that texts have been Cancelled under Status

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