Sample Message Best Practices & Examples
Sample messages must be indicative of the actual messages you’re sending. If you are already using text messages, you can copy and paste an actual message that has been sent, but be sure to omit any sensitive information.
What should I include in my sample messages?
Your sample messages must including the following items:
- They should clearly identify the organization or individual being represented.
- Include opt-out language in at least 1 of the 2 sample messages
- If you are using templated fields [Company Name], you will need to indicate these fields with brackets.
Some GOOD examples are as follows:
- Hi, this is [Name] at [Company Name]. I just wanted to let you know that we received your request regarding your property and will be reaching out shortly. If you have any questions in the meantime you can just reply to this text message. Talk soon!
- Hi, this is [Name] with [Company Name]. We received your offer for [Address]. Thank you for the offer. When are you available to visit the property?
- Hello, my name is [Name] with [Company Name]. We received your request regarding your home’s value and will get a hold of you soon. To opt out, reply STOP.
Some BAD examples are as follows:
- Hi, is this the owner of [Address]? I’d like to discuss how I can help you sell your property. This message clearly indicates that you have not collected appropriate consent before sending messages and your campaign will be rejected.
- Hi [Homeowner Name], my name is [Name] with [Company Name] and I am looking to purchase homes in your neighborhood. Would you like to receive a fast cash offer? This message also clearly indicates that appropriate consent was not collected.
We appreciate you taking the time to learn about Sample Messages. If you would have any additional questions, please free feel to email us at firstname.lastname@example.org.