For real estate professionals leveraging REI BlackBook, effective communication is key to success. An often overlooked but critical aspect of telecommunication is registering your organization's phone numbers, or Caller Name (CNAM) data, with major carriers. This step is not just about professionalism; it's crucial for ensuring your calls are not flagged as potential spam, thus significantly increasing the likelihood of your calls being answered.
What is CNAM?
CNAM, short for Caller ID Name, is the display name that appears on phones when you make a call. This small detail plays a significant role in how your calls are perceived and can be the difference between a lead picking up or ignoring your call.
Why is CNAM Registration Important?
- Avoid Being Flagged as Spam: Unregistered numbers, especially those used for business purposes, can often be automatically marked as 'Spam' or 'Unknown Caller' by carriers. Registering your CNAM helps in clearly identifying your calls, reducing the chances of them being mistaken for unwanted spam calls.
- Build Trust Instantly: A recognizable business name on the Caller ID instills immediate trust. Leads are more likely to engage when they see a legitimate business name rather than an anonymous number.
- Increase Answer Rates: People are more inclined to answer calls from known sources. A registered CNAM ensures your calls stand out as professional and relevant, leading to higher answer rates.
- Enhance Brand Recognition: Every call made is an opportunity for brand reinforcement. A registered CNAM ensures your brand name reaches your leads consistently, aiding in brand recall.
- Professionalism in Communication: Displaying your business name exudes professionalism and attention to detail, essential qualities in the real estate sector.
How to Register Your CNAM
Not all carriers use the same CNAM repositories so to make sure your covered. While you can register with T-Mobile and AT&T through the same registry, Verizon using a different system. Don't worry, below are instructions on how to get registered with each.
CNAM Registration with Free Caller Registry for T-Mobile and AT&T
The Free Caller Registry offers a straightforward way to register your business phone numbers to ensure they are recognized by T-Mobile and AT&T networks.
- Access Free Caller Registry:
- Visit Free Caller Registry.
- Create an Account:
- Click on ‘Register Here’ to create a new account.
- Fill in your business and contact information.
- Verify your email address through the confirmation link sent to you.
- Register Your Numbers:
- Add Your Phone Number(s)
- Choose the Name You Would like to Display When Making Outbound Calls
- Verification Process & Monitoring Status:
- Provide any necessary documentation to prove your ownership of the numbers. Your numbers will be reviewed and verified by the service.
- Regularly check your account for the status of your CNAM registration. If there are any issues, you may need to provide additional information.
CNAM Registration with Verizon via Voice Spam Feedback
Voice Spam Feedback is Verizon's platform for managing phone numbers and ensuring they are not wrongly labeled as spam.
- Visit Voice Spam Feedback:
- Go to Voice Spam Feedback
- Account Creation:
- Create a new account by providing your business details.
- Complete the email verification process.
- Submit Your Numbers
- After logging in, add your phone numbers under the appropriate section.
- Categorize your numbers based on their usage (e.g., Customer Service)
- Compliance and Verification
- Ensure compliance with Verizon’s requirements by submitting any necessary documents.
- The verification process might take a few days.
- Follow-Up and Status Checks:
- Regularly log in to check the status of your numbers.
- Respond to any requests for additional information promptly.
Conclusion
In the competitive landscape of real estate, the smallest details can have a significant impact. CNAM registration is a straightforward yet powerful tool to enhance your communication strategy. By ensuring your calls are identified correctly and not marked as spam, you open more doors to successful client interactions.
For assistance with CNAM registration or any queries related to maximizing the use of Profit Dial, don't hesitate to reach out to our support team at support@reiblackbook.com. Our goal is to help you streamline your communications for better business outcomes.