Canceling a workflow in REI BlackBook can be essential for stopping campaigns, stopping accidently triggered campaigns and more. Here’s a step-by-step guide to help you cancel a workflow efficiently:
Objectives
In this support article, you will learn step-by-step how to cancel a workflow.
Video
We have created a short video to show you how to cancel a workflow
Don't have time to watch the video? Follow our step-by-step instructions below.
Steps
1. Log in to your account and click on Contacts located at the top of your dashboard menu.
2. You will be directed to your contact management system, you will see a list of your contacts. Click on the name of the contact to whom you want to cancel a workflow for. This will open the contact’s profile.
3. Inside the contact’s profile, on the right card hover over the Workflow you want to cancel, this will reveal a button. Click on it.
3. Click Cancel Workflow! That's it your all done!
Thank You!
We appreciate you taking the time to learn how to cancel workflows! For questions, please contact us at support@reiblackbook.com.